Refund and Returns Policy
Last updated: June 2026
1. Overview
At World Jersey Center, we strive to ensure our customers are completely satisfied with their purchases. If you are not entirely happy with your order, we are here to help. Our Return & Refund Policy grants you a comprehensive 30 days from the date of delivery to request a return or exchange.
2. Eligibility for Returns
To qualify for a successful return, your item must meet the following strict criteria:
- The jersey must be unworn, unwashed, and in the exact condition that you received it.
- It must have all original tags, labels, and protective packaging completely intact.
- You must provide the original receipt, invoice, or proof of purchase (such as your Order Number).
3. Non-Returnable Items (Customized Jerseys)
Please note that certain types of products cannot be returned, refunded, or exchanged due to their personalized nature:
Custom & Personalized Jerseys: Any football jersey that has been customized with a specific player’s name and number, or a personalized custom name and number, cannot be returned, refunded, or exchanged.
An exception is only made if there is a verified manufacturing defect or a printing error on our part. We highly recommend double-checking your sizing chart and spelling before placing a customized order.
4. Damaged, Defective, or Incorrect Items
We inspect all products thoroughly under strict quality control before dispatch. However, if you receive an item that is defective, damaged during transit, or if you received the wrong item (e.g., incorrect size, wrong team, or incorrect patch configuration), please contact us immediately.
In such cases, we will arrange a replacement or issue a full refund at absolutely no additional cost to you.
5. Return Shipping Costs
- If the return is due to our error (defective, damaged, or incorrect item sent), World Jersey Center will cover 100% of the return shipping costs.
- If the return is due to a change of mind, personal preference, or ordering the wrong size for a non-customized jersey, the customer will be responsible for paying the return shipping fees. Shipping costs are non-refundable.
6. Refund Process
Once we receive and inspect your returned item, we will send you an email notification confirming receipt. We will also notify you of the approval or rejection of your refund based on the item’s condition.
If approved, your refund will be processed immediately, and a credit will automatically be applied to your original method of payment within 5 to 10 business days, depending on your bank or card issuer’s processing times.
7. Contact & Support
If you have any questions on how to initiate a return or need assistance with your order, feel free to reach out to our dedicated support team directly via our official contact page:
Customer Support: worldjerseycenter.com/CONTACT
